OpenAI Resists Court Order to Retain Chat GPT User Data

The case highlights the ongoing debate over user data and privacy, and the need for companies to balance their obligations to users with their obligations to the law. OpenAI's commitment to transparency and user privacy will be closely watched as the case unfolds, and the company's efforts to protect user data will have significant implications for the future of online privacy.

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OpenAI is fighting a court order to preserve all user content, including chat logs and API data, in a lawsuit against the company, citing concerns over user privacy and arguing that the demand is an overreach of its privacy commitments.

The lawsuit, brought by The New York Times, seeks to preserve all user data indefinitely, including deleted conversations and API data, for users of ChatGPT Free, Plus, Pro, and Team subscriptions, as well as API customers without a Zero Data Retention agreement. OpenAI's standard data retention policy is 30 days, after which data is permanently deleted, and the company is committed to transparency and will keep users informed about any changes to the order.

OpenAI has appealed the order and is arguing that preserving the data would compromise user privacy, a core principle of the company. The case dates back to 2023, when the Times sued OpenAI and Microsoft, alleging that they induced users to infringe on its copyrights. A court opinion in April found that the Times had made a case against OpenAI and Microsoft, allowing the claims to continue.

The company claims that the data is stored on secure systems under a legal hold, with restricted employee access, and that automatic disclosure to plaintiffs is not permitted. OpenAI is committed to protecting user data and is fighting to ensure that its privacy commitments are upheld.

As the case continues, OpenAI will keep users informed about any developments and changes to the order, and will work to ensure that user privacy is protected. The outcome of the case will have significant implications for user data and privacy, and OpenAI is committed to upholding its core principles and protecting user trust.

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