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Edge of Times
Edge of Times

OpenAI's ChatGPT Now Accessible via Phone Calls and WhatsApp Globally

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In a move to expand its user base and stay ahead in the rapidly evolving landscape of artificial intelligence, OpenAI has made its AI chatbot, ChatGPT, accessible via phone calls in the US and messaging on WhatsApp globally, as part of the company's "12 days of Christmas" updates.

The new feature allows US users to access ChatGPT by dialing 1-800-CHATGPT, with a 15-minute time limit per month, while globally users can send messages to the number via WhatsApp. The service is free, and OpenAI emphasized its goal of making AI technology more accessible to diverse audiences. By leveraging users' familiarity with WhatsApp, the company hopes to reach a broader demographic and migrate users to its AI tools.

The introduction of a phone number and WhatsApp service marks a milestone in OpenAI's efforts to make its AI tools more approachable. Developed in a few weeks, this new feature is expected to enable seamless interactions between users and ChatGPT, fostering a more inclusive and innovative user experience. Additionally, this development is part of a larger strategy to grow the user base and compete with rivals in the AI market, aligning with the company's recent updates and $157 billion valuation achieved in October.

Beyond the phone number and WhatsApp integration, ChatGPT has been upgraded with a new search engine feature, previously exclusive to paying subscribers. Now, all users can access fast, timely answers with links to relevant web sources. This feature is available globally on every platform where ChatGPT is used, aiming to provide streamlined results without the clutter of advertisements, much like Google and Google Maps. The integration of search directly into ChatGPT is a strategic move to challenge Google's dominance and enhance the overall user experience.

OpenAI's recent moves demonstrate the company's commitment to innovation and accessibility in the AI space. By breaking down barriers to entry and expanding its offerings, OpenAI positions itself for continued growth and competition in the rapidly evolving AI landscape.

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